Cost Effective, Back to Basics Essentials CRM for the SMB Marketplace 20. September 2018 Mike Blog, Business, CRM, CRM News, Managed Service, Sales (0) After spending 20 years in the industry working with business applications, and the last 10 years helping organisations implement CRM platforms and solutions, there have been many changes, but the fundamental need for CRM has not significantly changed in the last two decades. The available technology seems to move in spurts and then leaps and bounds, but for most privately owned businesses a lot of the innovation is misplaced. [More]