Improved Quality of Data, Increased Productivity and Amplified Customer Engagement

Just Some of the Benefits of MyCRM Essentials

As you will no doubt appreciate a business system used in your day to day activity needs to add value and not over complicate your process. Most business strive to do more with less, and at MyCRM we have in the last 10 years helped many companies do just that.
Our new business solutions for smaller enterprises, designed with your business needs in mind, bring all our knowledge together to help your organisation gain real benefits of data centralisation. But a great business system does not stop there… [More]

Helping You Get the Best Return by Analysing Your Data, and Growing Your Business with CRM

Working with MyCRM, a partnership approach delivering success. There are many different ways of getting best value, there are many different ways to work with a supplier, but at MyCRM our customer first approach should help reassure you that our key focus is delivering the best CRM service for your business. [More]

MyCRM Weekly News Round Up 12/8 – Latest CRM articles.

Each week, we like to try and bring you 5 topics from across the spectrum relating to CRM news from various news and blog sites.  This week we have found our top 5 topics with links to the relevant sites 1.CRM software industry grew significantly in 2013 According to recent analysis by Gartner, the customer relationship management (CRM) software industry grew by about 14 per cent globally last year, and the numbers for 2014 are looking very positive. The Gartner report, called "Market Share Analysis: Customer Relationship Management Software, Worldwide, 2013", indicates that there was a very strong demand for SaaS, or software as a service, a category that includes CRM software. ... [More]

The secret to successful customer engagement

Technology has brought business a long way in the last few years, but there is no doubt that it will forever be the age of the customer. This means that engagement between employees and customers is more critical than ever. In most cases, engaged customers are typically better brand advocates, more loyal, and spend more money with that business. Therefore, it is important for businesses to have a clear understanding of the foundation of customer engagement in terms of how to attract and influence them. Here are some secrets to engaging the customer that every business owner should know. Trust and transparency Even though this is business, there is an emotional component to customer engag... [More]