Having had the opportunity to be involved with the CRM
industry for 17 years you get to understand how departments in business work.
Obviously not all business types are the same, and most
business will have their own way of selling, shipping and managing
customers.
The one thing that is the same is Supplier and Opportunity spend. Supplier and Opportunity spend is the amount
of money spent to win an opportunity or place an order.
Take this as a scenario:- a customer places an order that is
made up of component parts, those component parts need to be sourced from
suppliers and each component part will have a value a supplier buy in value.
By having this information in CRM you can see which
suppliers offer the best value on which components and raise a related Purchase
Order. The purchase order once approved
can be linked to the Customer Order in CRM through a standard relationship.
So why does this help, well over time you can report on
which orders in CRM are linked to which supplier and which supplier offers your
business the best opportunity. You can
quickly and effectively send Purchase Orders from CRM to a Supplier and
allocate fixed budget to anyone given department.
The solution that helps you do this in CRM is ePurchasing
from MyCRM a fully integrated purchasing module that enables you to manage
product by supplier in CRM.
The ePurchasing solution also has a number of bundled
products from the MyCRM product range including eTax, ePDF and eNumber but the bundled
version will only work with the purchasing module to make it easier to follow
an end to end process of creating and sending purchase orders to suppliers.
ePurchasing from MyCRM can be used for also tracking day to
day expenses by project and has a full approval process which decrements an
allocated budget once approved.
The solution extended CRM with its own Purchasing area and
supports the security roles and structure from within CRM.
All the data is stored directly in the CRM solution and can
be used for reporting and performance updates.
To find out more about how ePurchasing can be used within you
CRM installation please download a trial here http://downloads.mycrmgroup.com/ePurchasing.aspx
or email our sales team here sale@mycrmgroup.com