It has been a while since I wrote a post outlining the latest updates and stories from the world of Business and CRM. As a technology provider we obviously focus on Microsoft and now also Google technology, and I’m a great believer in sharing all news, not just news that directly relates to MyCRM and our latest products and customers.
Sales force Automation has been a key component of most CRM applications, since CRM application moved on functionally from basic contact management. We have seen applications from many different providers, and systems may do it in different ways, but the principal is the same.
At MyCRM we have been helping customers realise the benefits of a good CRM for the past decade using Microsoft Technology. Over the next 2 years, we plan to expand our technology reach with our new platform. It will be consuming integrations with popular market-leading providers including SugarCRM and Salesforce.com, which will be in the release of our new MAP platform in 2019.
You can find out why SugarCRM has been named the Visionary in 2018 for the Gartner Magic Quadrant here
As the team at MyCRM have predominantly focused on being a software company over the last decade and continually grown in size and capability, we now intend to extend our partner engagements with further technology providers, like Sugar, Zoho and SalesForce.com over the next 24 months, delivering some very unique subscription platforms.
As an advocate and CEO of MyCRM I’m always being sent interesting articles and blog posts, however, this one on CIO caught my attention recently as a good CRM system is not just about recording customer data, but should be a journey into streamlining your business activities. See the full article here
I also picked up an interesting article from TechNewsWorld, which outlines and confirms how the CRM market is heading for maturity and a state of oligopoly. After spending 20 years in the sector I have seen many changes and vendors come and go. The last 10 years as CEO of MyCRM has seen the adoption of Microsoft Dynamics and the increased growth of Salesforce.com. You can read the article for yourself here
Finally for this week I also picked up a great link from CRM Simplified who have a range of links to CRM stories here
As you would expect, the team at MyCRM are not standing still either with new innovation happening all of the time. Our new release of MyCRM Essentials, which is a preconfigured CRM platform based on Microsoft CRM is beginning to take real shape with integration to VOIP and extending functionality for Purchasing and Inventory management being tested for deployment as part of the core offering. Our brand new updated website at www.mycrmgroup.com will be released in the next 2 weeks, with a range of new information on how we can help your organisation get the benefits from CRM by working with a team that has decades of combined experience.
And finally our brand new to market MAP platform that enables visualisation from many different data sources and offers integrated services is rapidly heading for its second internal release.
If you would like to know more please contact the team at MyCRM. Below