New Hosted CRM 2011 services launched – Enterprise CRM

Here at MyCRM we have now launched the latest version of our managed services for Microsoft CRM 2011, as before we have opted to add value over price per month and are pleased to offer 3 great solution packages from entry level to enterprise. Enterprise CRM Included in the Per User price:• Full CRM License for access to Microsoft Dynamics CRM 2011• Unlimited telephone and email support• 5GB storage per CRM user• Data Backups – Nightly• Data Backup retention for 7 Days• Monthly Backup Download on request• 95.95% Network Uptime Guarantee Extra above standard CRM • 32 hours service time free for setup and ... [More]

New Hosted CRM 2011 services launched – Professional CRM



• Full CRM License for access to Microsoft Dynamics CRM 2011
• Unlimited telephone and email support
• 5GB storage per CRM user
• Data Backups – Nightly
• Data Backup retention for 7 Days
• Monthly Backup Download on request
• 95.95% Network Uptime Guarantee
• 16 hours service time free for setup and configuration
• Fully Integrated Email Marketing with unlimited emails
• Integrated Document Creation with ePDF
• Integrated Number and form auto population with eNumber
• Integrated Tax calculation for key entities including product line override
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CRM 2011 now even better with added BING

  One of the things we have toyed with for a little while is creating map integrations for CRM 2011 and after some recent conversation with the Microsoft Bing Team we have an approach to move forward on and to give an integrated experience with content and Maps. A couple of the features we wanted to include in CRM 2011 were In CRM 2011 Phase 1 On the left navigation you will have an eMap Icon this will present a Map, that will show all active Account, Contacts and Leads. 1. From the map you can navigate to open any of the displayed CRM records  2. You can use the search capability to find areas and related CRM Records i.e. Search ABC company   3. You ... [More]

Right I have created my Quote in CRM now as a Sales person where is the button to email it to the Customer

So even with the launch and subsequent rollup’s from Microsoft there is no easy way to send a quote or order confirmation out from Microsoft CRM 2011 with the click of a button.  I thought I’d take the time to document the process and then suggest some of the benefits of the ePDF solution from the end user. The functionality to do this is in CRM but if you want to go from creating the Quote record to getting an email to send with the quote or order attached this would be the process Create E-mail and Attach Quote PDF or Order PDF The CRM 2011 Way 1. Click Run Report Dropdown 2. Select the report to run 3. Click „Export‟ button 4. Select Acrobat (PDF) file 5. Select... [More]

eSpell – Integrated Spell Checking for Microsoft CRM Dynamics 2011

A number of customers I have recently been working with have come to the same conclusion or asked the same question, “How can I check the spelling in the notes or more importantly emails that I send from within CRM 2011” I did the usual searches and only found a single solution for CRM 4.0 and then came to the conclusion that maybe this was a product or extension that was needed in the market, obviously I had scoured the market place and maybe the development community just assumed this would be in the core product. Anyway cutting the story short the team here set about designing and building a solution that not only met the above requirement but went further to check fields on... [More]

eView – a New way of working with CRM 2011

For the past 3 months we have been busily working on the first release of eView for Microsoft Dynamics CRM 2011. So you may ask why change the way it works, why bother.  The answer is really straight forward, we love CRM, and CRM 2011 has re invigorated my use and need for this system in small, medium and enterprise business, but there are too many screens.  This is my opinion, I seem to be always opening and clicking and with 2011 there has be a move with the add tab on the ribbon, but we wanted more. So eView was born on a white board here in the office and as a team we um’d and argued about the functionality.  In a nut shell we wanted a single screen at record and w... [More]