5 benefits of having a CRM system 27. June 2018 Poppy Blog, Business, CRM, Managed Service, Sales, Support (0) Have you asked yourself "why should my business have a CRM solution?" "Will it really benefit me... [More]
Need help with your Microsoft Dynamics 365… how about 3 months FREE support? Try before you buy, or just walk away with no commitment! 24. May 2018 Alistair Blog, Business, CRM, Dynamics, Hosted, Quote, Solution, Support (0) MyCRM as a solution provider is now coming up to its 10th year in business, and ever since ve [More]
PRESS RELEASE: Are you really getting the best support for your Microsoft Dynamics Installation, asks MyCRM 1. February 2018 Poppy Business, CRM, Customer, Dynamics, Solution, Support (0) PRESS RELEASE Isle of Wight, 1st February 2018Solution Provider and Software Development Company MyCRM has today [More]
PRESS RELEASE: - MyCRM grows UK and global customer base with expanded team 4. January 2018 Poppy Blog, Business, Cloud, CRM, CRM News, Customer, Dynamics, Support (0) Isle of Wight, UK 2nd January 2018Isle of Wight based Solution Provider and Software Development Co [More]
PRESS RELEASE: - MyCRM launch a new range of services with prepaid offerings making CRM more affordable than ever before. 4. January 2018 Poppy Blog, Business, Case Study, CRM, CRM News, Customer, Dynamics, Hosted, Sales, Support (0) Isle of Wight, UK 3rd January 2018MyCRM are to launch a number of cost effective bundles and fixed [More]
Special New Year bundles with MyCRM – Can your business really afford not to? 22. December 2017 Alistair Blog, Business, CRM, CRM News, Customer, Dynamics (0) GDPR becomes law in May 2018 [More]
What should it cost YOU for YOUR Dynamics CRM Support? 20. December 2017 Mike Blog, Business, CRM, Customer, Dynamics, Support (0) A Simple TruthIt is likely that virtually every Microsoft CRM customer has some form of support con [More]
Working with you and your business, to deliver extended support when using Microsoft Dynamics. 5. July 2017 Alistair Add-On, Blog, Business, Case Study, Quote, Sales, Solution, Support (0) Getting the most from your investment and gaining the best possible experience of a new software sol [More]
The art of customer enchantment 21. May 2014 Alistair 2011, 2013, Blog, Business, Cloud, CRM, Customer, Dynamics, Hosted (0) I recently picked up this article on Search CRM and thought it would be worth sharing as there are a number interesting points highlighted, one key point is that, it is your approach to good customer service and not a software application that is going to help you succeed. The key to longevity in any industry is rising above the fray and becoming an enduring brand. Silicon Valley author, investor, speaker, and business advisor Guy Kawasaki, who has worked for Apple in the past, has revealed in his new book The Art of Enchantment the three pillars that every great organisation should have in order to enchant customers and build a stronger brand. Kawasaki shared his point of view at the AII... [More]
Bad customer data management means bad customer experience 19. May 2014 Alistair 2011, 2013, Blog, Business, Cloud, CRM, Managed Service, Solution (0) I recently came across this article and it brought back some thoughts of CRM implementation that had gone astray or where customer needed help in moving the right solution forward. So Today, we are looking at data and how it can be used effectively as there seems to be so much talk about big data that many business owners are starting to think it’s a passing fad, but the truth is that it is something that is here to stay. Just think about CRM – customer relationship management – and how it helps to determine what customers are doing and how to upsell them. What many managers fail to consider is what this actually means to the customers who are sharing their personal... [More]